Daniel
Horrible!! Worst app ever. It doesn't allow access to all of my photo and video files. Once I do get it to send some, I have to delete the app and reinstall it every time to reallow access to my photos. It's 2024 and I feel like a grade school tech class made this app. Complete garbage. If you're going to charge me 50 cents per text it should work AMAZING bc free text apps have no problems. This is what the system provides.
10 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@homewav.com. We look forward to addressing these concerns with you.
Benjamin Pyatt
If you have any other options to contact your incarcerated loved ones, do the other option. This app constantly has problems with either video calls, voice calls, and texting. However it never has a problem taking your money. Then when you report the issue, tech department will try to blame your device, or internet service, or absolutely anything else they can push fault onto the customer. Currently, this morning everything was fine, then I deposited on my fiance account. Then no messag
3 people found this review helpful
Jennifer Bailey
At first I thought the app was great, but then we started having microphone issues and then video issues. Now I can receive calls (usually), but every time I open the messaging, the app crashes. All those messages and my money down the drain. Can't even get to them. What a shame! They should do better. And somebody owes me some money!
23 people found this review helpful